Shipping & Returns
We want your shopping experience with us to be simple and stress-free. Here’s everything you need to know about shipping and returns. If you have any questions, please reach out at seaweedandsagehi@gmail.com.
Shipping Policy
Processing Time: Orders are processed within 2–3 business days. You’ll receive a confirmation email with tracking information once your order ships.
Shipping Rates: Rates are calculated at checkout based on your location and chosen shipping method.
Delivery Time: Most U.S. orders arrive within 5–7 business days. Delivery times may vary for international orders.
Local Pickup: If you’re on Kaua‘i, you can choose free in-store pickup at checkout.
Returns & Exchanges
Return Policy: Store credit or exchange for the purchase value will be issued for all acceptable returns. No refunds will be issued.
Return Window: Items may be returned within 10 days of delivery.
Condition: Items must be unworn/unused, unsoiled and in salable condition with all tags attached.
Non-Returnable Items: Sale items, swimwear, lingerie, food items, and gift cards are final sale. Any item returned in unsellable condition , soiled, altered, laundered, damaged, worn or without tags will not be eligible for exchange or store credit.
How to Return: Email us within 3 days of receiving your order at [your email] with your order number to start the process. Customers cover return shipping unless the item is damaged or incorrect.
Ship to:
Seaweed + Sage
4516 Lehua Street
Kapaa, HI 96746
Exchanges: If you’d like to swap sizes or items, reach out and we’ll help if stock is available.